The Vimbly Handshake

The Vimbly Handshake is simple: in the unlikely situation that you have a bad experience, we will make you whole. If you are disappointed with an activity you booked through Vimbly, we’re happy to refund you -- even though your money went to the vendor. Why? Because building a community of happy users is our #1 priority. Along the way, hearing about anything that goes wrong will give us a chance to improve. And constantly improving the user experience is ingrained in our culture.

If you have any questions or concerns regarding an activity you booked, email us at Vimbly will get back to you within 6 hours. Very nimbly.

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